Frequently Asked Questions

Choose your furniture, select the available options, add the item to your basket and continue to checkout.

Please contact our customer support team as soon as possible if you need to request a change to your order.

After checkout, you will see an order confirmation with your order number.

Delivery is available to selected UK locations. Availability may depend on the product and delivery address.

Delivery times vary by product and location. Estimated delivery details will be confirmed during the order process.

Where applicable, delivery arrangements will be confirmed before your furniture is delivered.

Eligible items may be returned in accordance with our Returns & Refunds Policy.

Contact us as soon as possible with your order number and details of the issue so our team can assist.

Not necessarily. Please check the individual product page to see exactly what is included.

Some products may require assembly. Assembly information will be shown in the product details.

We currently offer Cash on Delivery for eligible orders and delivery locations.

With Cash on Delivery, payment is collected when your order is delivered.